Bets 99 Privacy Policy — How We Protect Your Information
Keeping your personal information, payment data, and browsing experience fully secure on the bets 99 platform is our first commitment. This privacy policy clearly explains what data is collected, why it is collected, and how it is stored and used.
Last Updated: January 2026
What Types of Information Do We Collect?
When you create an account at bets 99, we collect your name, email address, date of birth, mobile number, and residential details. This information is used to verify your identity and keep your account secure. Once you log in, technical information such as your browser type, device model, operating system, and IP address is also recorded automatically. This helps us detect suspicious login attempts and ensure your account remains protected.
To process BDT transactions for users in Bangladesh, we collect payment-related information such as mobile banking numbers (bKash, Nagad, Rocket), bank account details, and transaction history. Full card numbers and complete financial details are not stored on our servers — payment gateways handle these directly through secure channels. We also collect activity data from your time on the platform, such as bets placed, pages visited, click patterns, and session duration, which helps us improve the platform and deliver a personalized experience.
- Account Information: name, email, mobile number, date of birth
- Device & Browser Information: IP address, browser version, device model
- Local Payment Information: mobile banking numbers, BDT transaction history
- Cookies & Session Data: page visits, clicks, session duration
- Usage Information: betting activity, preferred sports, search history
How Is the Collected Information Used?
Bets 99 uses your information for five main purposes — account management, service improvement, security, legal compliance, and personalization. We use your registered details to verify your identity, assist with password recovery, and send important account notifications. Payment information is used to process deposits and withdrawals and to resolve any transaction issues promptly.
By analyzing your usage patterns and preferences, we show you relevant promotions, betting tips, and offers. This analysis also helps us understand which parts of the platform users spend the most time on, so we can make the interface simpler and more intuitive. If required for legal investigations, certain information may be shared with the relevant authorities, but strictly within the bounds of legal obligation. For marketing communications, you can unsubscribe at any time.
Cookies & Tracking — How Does It Work?
When you visit the bets 99 website, cookies are stored in your browser to maintain your session and remember your login state. Cookies are small text files saved on your device that help restore your preferences and settings on each visit. We use essential cookies (for account security), functional cookies (to remember your language and preferences), and analytics cookies (to track platform usage statistics).
Third-party advertising networks and tracker cookies are not used on our platform. You can delete or block cookies at any time through your browser settings, though doing so may limit some platform features. Local storage and session storage are also used to improve platform speed and temporarily retain your in-session preferences. Any unnecessary session data is automatically cleared at the end of each session.
Data Storage & Security — How Safe Is Your Data?
At bets 99, all data in transit is protected by SSL/TLS encryption, keeping information exchanged between your browser and our servers unreadable to any third party. Data stored on our servers is also encrypted and can only be accessed by authorized personnel for specific, defined purposes. Passwords are never stored in plain text — only an encrypted form is retained using a strong hashing algorithm.
Under our data retention policy, certain information may be retained for up to five years after an account is closed, for legal and regulatory reasons. Once that period ends, all personally identifiable information is securely deleted. We keep our systems up to date through regular security audits and vulnerability assessments. In the event of any data breach, affected users will be notified as quickly as possible and the necessary steps will be taken.
Is Your Information Shared with Third Parties?
Bets 99 never sells your personal information or shares it with third parties for advertising purposes. However, limited information may be shared with trusted service providers as necessary to operate the platform. Payment processors only receive the information required to complete a transaction and are bound by their own strict privacy policies. Technology and cloud hosting providers are also contractually obligated to maintain the confidentiality of your data.
If Bangladesh's law enforcement or regulatory authorities request information through a valid legal order or warrant, we will comply with that legal obligation. In such cases, we will only provide the specific information requested and will make reasonable efforts to notify the affected user where possible. In the event of a company merger or acquisition, users will be informed in advance and consent will be obtained before any new privacy policy takes effect.
What Rights Do You Have Over Your Data?
Bets 99 believes every user should have full control over their own data. You can log in to your account at any time to view your stored information and update details such as your name, mobile number, and address from the profile section. If any information is incorrect or outdated, you can contact our support team to request an update.
If you request permanent account closure, we will initiate the process and delete all personal data not subject to legal retention requirements within the designated timeframe. You can unsubscribe from marketing emails or SMS at any time. You may also request a copy of the data we hold on you, and we will provide it within a reasonable timeframe. To exercise any of these rights, contact us at support@bets99.click.
You can request a copy of the data we hold on you.
Update any incorrect information at any time.
Close your account to delete your data.
How Will You Be Notified of Policy Changes?
Bets 99 may update this privacy policy from time to time to improve our services or reflect relevant legal changes. Whenever a significant change is made, a notification will be sent to your registered email address and a clear notice will be displayed when you log in to the platform. At least seven days' notice will be given before any updated policy takes effect, giving you time to make an informed decision. Minor edits or spelling corrections do not require a separate notification, but the update date will always be displayed at the top of the page.
The latest version of this policy will always be available on this page, and previous versions will no longer be in effect. Continuing to use the platform after any changes are made will be considered your acceptance of the updated policy. If you object to the new policy, you may request account closure and we will respect your decision. For any questions or feedback, please contact our support team.
Who to Contact for Data Protection Support?
The bets 99 support team is always available for any privacy-related questions, complaints, or requests. Whether you need to access, correct, or delete your account information, or have concerns about cookies and data usage, feel free to reach out to us directly. Our Bengali-speaking support team is available 24/7, Bangladesh time. Once your identity has been verified, we will respond to your request within a reasonable timeframe.
For all data protection inquiries, reach us at: support@bets99.click — write to this address with your full name, registered mobile number, and a description of your request. We are always committed to protecting your privacy and treat every request with the utmost seriousness.